Hi Aaron, The instructions re: removing workstation registration was exactly what needed. Thank you! Gordana
>>> On 5/24/2012 at 10:59 PM, in message >>> <ace2dfe6-c0ff-421f-8e50-857c745b4...@rosebud.pls-net.org>, Aaron Zsembery >>> <azsemb...@pls-net.org> wrote: It sounds like this may be something with the printer. I would check the paper size, zoom settings and header/footer from the printer selection page. If you want to remove all traces of Evergreen from her computer, I use the attached file (Remove Evergreen.bat.old) which if renamed as a batch file, will remove all traces of Evergreen. Specifically, you want to delete "%AppData%\OpenILS\open_ils_staff_client\" folder (which on my Win7 box translates to "C:\Users\Aaron\AppData\Roaming\OpenILS\open_ils_staff_client") to erase the workstation registration. Aaron Z Jr. Systems Administrator Pioneer Library System 2557 State Rt. 21 Canandaigua, New York 14424 Phone: (585) 394-8260 From: "Gordana Vitez" <gvi...@niagaracollege.ca> To: "Evergreen Discussion Group" <open-ils-general@list.georgialibraries.org> Sent: Thursday, May 24, 2012 4:06:12 PM Subject: [OPEN-ILS-GENERAL] receipt problems Hi there, We're having a problem with one of our staff members' receipts and I could really use some help. Whenever this staff member logs in to one particular circ computer, the receipts are terrible. They cut short, run long, don't appear like anyone else's, even though we use the exact same settings. I've tried uninstalling the client but it still recognizes her as registered to the workstation and setting defaults doesn't seem to work. Is there a way to disassociate a staff member with a workstation so that everything starts from scratch? Thanks! Gordana Gordana Vitez Library Services & Systems Coordinator NC Libraries and Learning Commons Niagara College 300 Woodlawn Rd Welland Ontario L3C 7L3 Phone: (905) 735 2211 ext 7404 Fax: (905) 736 6021 gvi...@niagaracollege.ca