I have Deposit? set to Yes and a Deposit Amount entered. The item is
checked out and the fee paid. But on check in, there's not a refund due
on the Bills screen; in the History I can see the transaction for the
deposit (Last Billing Type of System: Deposit) and the amount paid on
the Payments tab.
Debbie
On 7/3/2012 4:23 PM, Jason Stephenson wrote:
Copies need to have the deposit field set to TRUE. Otherwise,
Evergreen treats the fee as a rental fee and does not refund the patron.
Quoting Debbie Hensler <[email protected]>:
I asked this question late Friday and haven't had any responses. I'm
hoping someone can help and the email just got overlooked in the
usual Monday morning inbox overload!
We have a library that uses deposits on some of its items. I added
the permissions for ITEM_DEPOSIT_REQUIRED.override and
ITEM_DEPOSIT_PAID.override and they work perfectly. The
ITEM_DEPOSIT_REQUIRED alert pops up when the item is checked out and
the bill for the deposit is added to the record so staff can accept
and apply payment for the bill immediately. An alert pops up when the
item is returned, showing that a deposit was paid.
But, the ITEM_DEPOSIT_PAID does not show up on the patron bills
screen; I would think it would appear as a refund due, basically the
reverse of the deposit required. A search of the documentation
doesn't find anything recent (unless I'm missing it), only a
reference to v.1.2.4
(http://open-ils.org/dokuwiki/doku.php?id=feature_list_1_2_4) saying,
"At present, the system does not automatically
remove/voiddepositbillings at item checkin. It must be managed by
staff."
An old thread
(http://list.georgialibraries.org/pipermail/open-ils-general/2009-October/002056.html)
says that what I think should happen doesn't, but the workflow
provided (to void the bill and create a refund due) is less than ideal.
I'm interested in learning how those of you who are using the
deposits handle processing the refund, or if you can direct me to
documentation that may be out there.
We're on 2.1.
Thanks,
Debbie
--
Deborah Hensler
HSLC ILS Trainer
Office: 412-517-8388
Mobile: 412-258-0372
HSLC office: 215-222-1532
[email protected]
--
Deborah Hensler
HSLC ILS Trainer
Office: 412-517-8388
Mobile: 412-258-0372
HSLC office: 215-222-1532
[email protected]
