I poked Ben about this on IRC (mainly because I suspected it wouldn't
work for us if we wanted to turn it on) and we determined it is likely
a missing or outdated action_trigger_filters.json in the conf directory.
By default A/T only touches checkout.due, the json file there adds
some hold request entries as well.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting Melissa Lefebvre <[email protected]>:
Hi Everyone,
We are running 2.2, and our "Hold Expires from Shelf Soon" action trigger
isn't sending out the email. Is anyone currently using this trigger and
having emails sent to their patrons?
Here's what we have done thus far:
We set up the "Default hold shelf expire interval" in Library Settings to be
on the consortium level. This setting is working correctly across the
board.
We copied the "Hold Expires from Shelf Soon" action trigger and assigned it
to the library accordingly.
It was noticed that our copy of the original action trigger was missing the
event_parameter of "check_email_notify" but after added still no email was
sent.
All of our other email notices are going out, so we aren't sure what we are
missing.
Any guidance would be greatly appreciated.
Thanks,
Melissa
Melissa Lefebvre
Evergreen Support Manager
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070 ext. 116
