Hi James: On Tue, Oct 30, 2012 at 04:32:22PM +0000, James Wagner wrote: > I've had several patrons come into the library saying they couldn't access > their accounts from their Apple products. Two have been using Safari on their > computers, one person was using an iPad 2 (upgraded to 3?), and another > person was using their iPhone. The problem is that Evergreen is not showing > them the login screen, so they can't put items on hold or see their account > information. Could this be an authentication issue? > > Unfortunately, this is not a universal problem. One of my staff used her iPod > to log into her account and renew a book, this morning. Her iPod is several > years old. Could there be something about newer Apple software that doesn't > play nicely with Evergreen? > > We started getting the complaints shortly after we upgraded from 2.2.1 to > 2.2.2.
I noticed you're still using the JSPAC, which has huge amounts of JavaScript and is quite fragile as a result... that's why we switched to the TPAC as the recommended catalogue as of Evergreen 2.3 (and will be removing the JSPAC entirely in 2.4). You do have a version of the TPAC on 2.2 ( https://lincoln.niagaraevergreen.ca/eg/opac/home ) but it is rather limited in functionality in comparison to the 2.3 edition. I'm wondering if the problems you're seeing have more to do with upgrades to iOS and OS X that might have rolled out at the same time as your Evergreen 2.2.1 -> 2.2.2 upgrade. One of the major problems with the JSPAC is that we're using a version of a JavaScript library that dates back several years ans thus doesn't know about the quirks (or even the existence of) new browser versions. I know that IE 10 breaks on the JSPAC as well, probably due to the JavaScript library not knowing how to deal with a two-digit version number for IE.
