Hmm, I'm not familiar with that aspect of the interface use, but I suspect that we're probably using the separate AAM database (or whatever it's called) to keep track of balances, etc. and not using SIP2 to communicate with Evergreen to determine data for the report.

I'll pass this question along to other folks who may have more direct experience with the system and see what comes up on our end.

-- Ben

On 01/28/2013 05:16 PM, Lisa Hill wrote:

Sorry I should have been more specific.

We too  have been using Envisionware- with great success.

Our issue is with Report 2001 User Balance Query- it seems to take about 45-60 seconds to load the information.

The other report that we use Report 2017 LPT One Deductions for User loads quickly.

The only thing that we can think of is the SIP2 Protocol- however, our patrons can log into the machines pretty quickly- and our other applications that use SIP2 are fine- so maybe it is the way Envisionware handles SIP2 for this report?

So I was wondering if anyone in the community has had success running report 2001 or had issues with it and fixed it- or if I need to start baking cookies for the libraries now....

Thanks for your help.

Lisa

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *David M. Daniels
*Sent:* Monday, January 28, 2013 2:07 PM
*To:* 'Evergreen Discussion Group'
*Subject:* Re: [OPEN-ILS-GENERAL] Envisionware and evergreen

Lisa:

A lot of us do, works great.

Dave

*David M. Daniels*

*Technology Support Director*

*Georgia Download Destination Helpdesk*

*Sara Hightower Regional Library*

*Rome Georgia *

*706-236-4626 Office*

*706-409-1082 Cell*

*/[email protected] <mailto:[email protected]>_/*

**

*"If they say it cannot be done, then they quit too soon!"*

Quote by me.

*From:*[email protected] <mailto:[email protected]> [mailto:[email protected]] *On Behalf Of *Lisa Hill
*Sent:* Monday, January 28, 2013 5:00 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* [OPEN-ILS-GENERAL] Envisionware and evergreen

Hello-

Is anyone using Envisionware PC Reservation system with Evergreen?

Thanks

Lisa

*Lisa Hill*|*Projects Specialist *| *Virtual Library Services
**http://www.kcls.org <http://www.kcls.org/>and http://catalog.kcls.org <http://catalog.kcls.org/>*

*p:*425.369.3480 |*f:*425.369.3407

.........................................................................................................................................................


--
Benjamin Shum
Open Source Software Coordinator
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070, ext. 113

Reply via email to