Quoting Gamer Der-Hovhanesian <[email protected]>:
We have deployed evergreen 2.3.3 and everything on the staff client
seems to work properly, except the cataloguing part, which gives
internal server error. We have uninstalled the staff client and
installed it again, and now when running the client it gives this
error: This server does not support your version of the staff
client. Please check with your system administrator.
Would appreciate any help on both issues.
The second issue means that the server does not support the version of
the staff client that you have installed. Depending on the options
that were used when Evergreen was installed on the server, you may
need to get a custom client from the server.
A server error is usually logged in the apache error logs on the
server. It usually means that something is wrong on the server and
reinstalling the client is not going to make it go away. You'll need
to look in the apache error log to find the problem before anyone can
give any advice on how to correct it.
--
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
Chief Bug Wrangler, Evergreen ILS
