Done deal! Thanks, Geoff Sams Roanoke Public Library 817-491-2691
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jason Stephenson Sent: Friday, May 03, 2013 7:32 AM To: [email protected] Subject: Re: [OPEN-ILS-GENERAL] Deleting patrons(Obliterate) on 2.3.5 not working Quoting Geoff Sams <[email protected]>: > I'm not even getting anything before the message I sent out. I get > approximately 1 minute of frozen behavior(presumably working on > obliterating) then the error message. This also occurs for non-staff > users. Please report a bug on Launchpad: https://bugs.launchpad.net/evergreen > > > Thanks, > Geoff Sams > > Roanoke Public Library > 817-491-2691 > > ________________________________ > From: [email protected] > [[email protected]] on behalf of Ben > Shum [[email protected]] > Sent: Wednesday, May 01, 2013 11:15 PM > To: [email protected] > Subject: Re: [OPEN-ILS-GENERAL] Deleting patrons(Obliterate) on > 2.3.5 not working > > Hi Geoff, > > Hmm, so obliterating old staff accounts? On one of my systems, when I > try to delete a staff account, it initiates a popup saying: > > "The user you're attempting to delete has STAFF_LOGIN priviledges. > Please enter the barcode for a destination user to receive the deleted > user's miscellaneous staff artifacts (reports, etc.):" > > And then if I input the user I want to meld all the staff data for, it > begins trying to delete the patron, presumably. And then after > awhile, it came up with a Javascript warning about a script running > too long, which I clicked okay for, and then it popped up with a > similar network/server failure as the one you saw. The staff > account was not deleted; overall elapsed time was around 1 minute. > My guess is there's some sort of timeout affecting things and the > database is rolling things back instead of carrying through the purge > process and shifting of data pieces. > > My system is running master as of 3/25/13, but if you're seeing it in > your 2.3.5, then it might be broken in other branches too. I'd like > to suggest reporting this as a bug to the Evergreen bug > tracker: https://launchpad.net/evergreen > > Perhaps others can test this behavior as well and see if they get > similar failures to confirm this to be a bug. > > -- Ben > > PS: Side note, the warning message has a misspelling for "priviledges" > which should be "privileges". Bite-size fix to the string later I > guess. > > On 05/01/2013 07:34 PM, Geoff Sams wrote: > Hello all, > > We have a few libraries in our consortium hoping to purge old staff > records and deceased patrons and we are running into this error > message when we try to make this happen: > > Network or server failure. Please check your Internet connection to > roanoke.northtexaslibraries.org and choose Retry Network. If you need > to enter Offline Mode, choose Ignore Errors in this and subsequent > dialogs. If you believe this error is due to a bug in Evergreen and > not network problems, please contact your help desk or friendly > Evergreen administrators, and give them this information: > method=open-ils.actor.user.delete > params=["077832adf0517284cfc5727fd583743c",289547] > THROWN: > null > STATUS: > > I don’t believe this is a permissions issue, as our global admin > account can’t even get this to work. I’m not sure what this could be > otherwise, so I was hoping someone out there might be able to shine > some light for me to point me in the right direction. Any help would > be greatly appreciated. > > Thanks, > Geoff Sams > Roanoke Public Library > 817-491-2691 > > > > -- > Benjamin Shum > Open Source Software Coordinator > Bibliomation, Inc. > 32 Crest Road > Middlebury, CT 06762 > 203-577-4070, ext. 113 > -- Jason Stephenson Assistant Director for Technology Services Merrimack Valley Library Consortium
