> >Second, when most people see an underlined link, they are not at all
> >likely to expect that clicking on the link will copy the value because
> >that is a very unusual thing for clicking on a link to do.
> 
> This, thousand times.
> 
> There should be more consistency with the UI in staff client - currently
> clicking on a blue underlined "link"
> can do several things: copy the text to the clipboard, pop up a menu, or go to
> a new UI.

This encapsulates the issue perfectly. If it looks like a link, it should 
behave the way we expect a link to behave (open something new).   Coming up 
with some different way to visually identify "click = copy to clipboard" would 
be fine, as long as it's then applied consistently across the staff client.   
Especially if the ultimate goal is to move to a web-based interface, 
eliminating ambiguities like that should be considered during the move/redesign.

Kate Butler
Technology Librarian
Rodgers Memorial Library (Hudson, NH)
http://www.rodgerslibrary.org/

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