Do they have the Permissions "group_application.user" and "group_application.user.patron" . If not then they will not be able to add new patrons or edit patrons. This allows the staff to add and remove users from the user and patron Groups. Patron profiles are tied directly into these groups.
These permissions work directly with Update User and Create User in allowing which type of user the person can Update and Create. Hope this helps. Lynn Floyd [email protected] Anderson County Library 864-260-4500 x181 http://www.andersonlibrary.org <http://www.andersonlibrary.org/> From: [email protected] [mailto:[email protected]] On Behalf Of Fiona Borthwick Sent: Thursday, November 07, 2013 9:30 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron In addition to what has already been said, you should also check the relevant permission group policies associated with the logins. There needs to be a relevant value in the Editing Permission to allow staff logins to create or edit user records. Fiona On 7 November 2013 13:44, Kathy Lussier <[email protected]> wrote: Hi Jayaraj, You should also make sure you have assigned a working location for the user. You can do this through the User Permission Editor that Tony described below. Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 <tel:%28508%29%20343-0128> [email protected] Twitter: http://www.twitter.com/kmlussier On 11/7/2013 8:29 AM, Tony Bandy wrote: Morning Jayaraj, I'm no expert, but have you gone into the Admin-->User Permission Editor for the accounts in question? Sometimes, depending upon whether you have a single library or consortium, you might have to adjust the "depth" of the permissions. Sometimes, in cases like this, I've actually opened up two windows side by side, and scanned the permissions...it can be time consuming, but can help track down permission errors. Hope this helps a bit... --Tony On Thu, Nov 7, 2013 at 6:37 AM, Jayaraj JR <[email protected]> wrote: Hello, We are using Evergreen 2.3.7 on Ubuntu 10.04. Currently, Only the Administrator only can Register Patron, Edit Patron Account Details. We would like to know, how we can assign this permission to other staff in the Circulation Section We have assigned Create User and Edit User permissions to the Circulation Staff. But they are unable to either Register or Edit the Patron. Kindly help us resolve the problem -- Thanking You Jayaraj J R Library Information Assistant IISER Thiruvananthapuram -- Tony Bandy [email protected] OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-486-2966 x19 -- Fiona Borthwick Customer Services Consultant, PTFS Europe Limited Content Management and Library Solutions +44 (0) 800 756 6803 (phone) +44 (0) 7540 768230 (mobile) +44 (0) 131 2088578 (direct dial) +44 (0) 800 756 6384 (fax) [email protected] skype: fionaborthwick1 http://www.ptfs-europe.com
