Hi Joe, I work with a library consortium in Eastern Oregon that is also trying to get PayPal working and have run into the same error. I didn't see a follow up, so I was wondering if you could tell me if you figured out of to right the 10501 error?
It would seem that everything is set up correctly otherwise. All our settings are the same as yours are listed. Any help would be great. Thanks again! -Brent ----------------------------- Brent Mills Sage Technical Support Specialist Hood River Library District 502 State Street / Hood River OR / 97031 email: [email protected] tickets: https://sagesupport.eou.edu On Jun 18, 2013, at 7:50 AM, Joe <[email protected]> wrote: > Good morning, > > Is there a setting that has to be toggled server side to enable credit card > payments? We are attempting to setup credit card payments for the first > time but in the staff client I get an error message saying that the credit > card processor has denied payment and in the OPAC I get that along with > "10501: This transaction cannot be processed due to an invalid merchant > configuration." > > We are using 2.3.6, and paypal. We have our API credentials set in the local > admin>library settings editor, along with paypal payment & allow credit card > payments =true, default processor set to "PayPal" and PayPal test mode=false. > > Thank you for any help anyone can provide. > > Have a good day. > > Joe > > -- > Joseph Knueven > Director > Germantown Public Library > 51 N. Plum St. > Germantown, OH 45327 > 937-855-4001 > [email protected] >
