Hi all, We have managed to generate a test email as part of our overdue procedure, and there are two problems. One is that the email notice was supposed to be a three week overdue notice and was actually sent 11 days after the items were overdue. The other is the "Total Owed for this Transaction" field is not being populated correctly - both items said 0.0.
If you need the text of the template or the email messages let me know and I will gladly send them along! Thanks, Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 [email protected]
