Jim, In the good old JSPAC days we had maintained a page on the PINES website titled "Browser Issues" with descriptions and workarounds for whatever the browser problem of the moment was. We would then link to that page from our OPAC footer for easy access for patrons and staff.
Hope that helps! Thanks for sharing the heads up about the Chrome issue. We just had a patron email us about it. Chris ----- Original Message ----- > From: "James Keenan" <[email protected]> > To: "Evergreen Discussion Group" <[email protected]> > Sent: Wednesday, January 22, 2014 11:39:19 AM > Subject: [OPEN-ILS-GENERAL] browser support > > Hi All, > > I get reports of things being wrong with the Evergreen OPAC that are > actually individual browser problems. The latest is with Chrome > where, depending on whether or not there's a Shockwave plugin > conflict, the dropdown for choosing a search library won't let you > scroll through the choices. > > Naturally, this can be frustrating for OPAC users but it's not really > an Evergreen problem. > > I was thinking of creating a place on our web site I could refer > people to for browser problems but, since browser problems are a > constantly moving target, this could easily end up being a lot of > work. > > Since I'm sure many of you must face this same issue, how are you > dealing with it? > > Jim > > > Jim Keenan > Library Applications Supervisor > [email protected] > 508-755-3323 x23 > > C/W MARS > 67 Millbrook St., Suite 201 > Worcester, MA 01606 > > Save a tree! Please don't print this e-mail unless it's really > necessary. > Currently reading Mistress Bradstreet by Charlotte Gordon > > -- Chris Sharp PINES System Administrator Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 [email protected] http://pines.georgialibraries.org/
