Hi great brain! I was playing around today on our test server and have a question about hold triggering. After an item has a status change to "missing" or "trace", any holds placed prior to that change are not getting triggered upon item check in. I have tried checking the item in numerous times (to see if maybe the first time when it changes the status back to "reshelving" it would activate the hold for capture at the next check in, but it did not. Placing a new hold on the item after the status has been changed back to "reshelving" causes that hold to be triggered on subsequent check ins, but the hold placed before changing to "trace" or "missing" is not triggered.
Something I'm missing here? I also realize the item should be caught during the regular "check for holds" cron job (which is another problem we're having) but I am only looking at opportunistic hold capturing right now. Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org
