I had a working install but wanted to delete the sample data I had loaded, and (to make a long story short) now I'm unable to login successfully in the staff client, even though I was able to before.
I enter the server host name, the user name (egadmin) and password, and click on Login; after a longish wait, I get the error below -- note especially "no connection to the server" near the end. I should mention that I can run /openils/bin/srfsh as the opensrf user and "login egadmin ********" just fine. Any ideas? I used this command (retyping from memory but I'm pretty sure it's right) as root on our server to clear the preloaded data: # Open-ILS/src/support-scripts/eg_db_config --create-database --create-schema And then this command as root to reset the egadmin password: # Open-ILS/src/support-scripts/eg_db_config --update-config --service all --admin-user egadmin --admin-pass '********' Thanks in advance, Paul. | Network or server failure. Please check your Internet connection to | foo.example.com and choose Retry Network. If you need to enter Offline | Mode, choose Ignore Errors in this and subsequent dialogs. If you believe | this error is due to a bug in Evergreen and not network problems, please | contact your help desk or friendly Evergreen administrators, and give them | this information: | | method=open-ils.actor.org_tree.descendants.retrieve params=[1,0] THROWN: | {"payload":[],"debug":"osrfMethodException : *** Call to | [open-ils.actor.org_tree.descendants.retrieve] failed for session | [1395159781.692272.13951597819635], thread trace [1]:\nException: | OpenSRF::EX::ERROR 2014-03-18T12:23:01 OpenSRF::Application | /usr/local/share/perl/5.14.2/OpenSRF/Application.pm:233 System ERROR: Call | to open-ils.storage for method | open-ils.storage.actor.org_unit.descendants.atomic \n failed with | exception: Exception: OpenSRF::EX::ERROR 2014-03-18T12:23:01 | OpenILS::Application::AppUtils | /usr/local/share/perl/5.14.2/OpenILS/Application/AppUtils.pm:201 System | ERROR: Exception: OpenSRF::DomainObject::oilsMethodException | 2014-03-18T12:23:01 OpenSRF::AppRequest | /usr/local/share/perl/5.14.2/OpenSRF/AppSession.pm:1086 <500> *** Call | to [open-ils.storage.actor.org_unit.descendants.atomic] failed for session | [1395159781.700296691.48908439644], thread trace [1]:\nDBD::Pg::st execute | failed: no connection to the server [for Statement \"SELECT * FROM | actor.org_unit_descendants(?,?)\" with ParamValues: 1='1', 2='0'] at | /usr/share/perl5/DBIx/ContextualFetch.pm line 52.\n\n\n\n : | \n\n","status":500} STATUS: -- Paul Hoffman <p...@flo.org> Systems Librarian Fenway Libraries Online c/o Wentworth Institute of Technology 550 Huntington Ave. Boston, MA 02115 (617) 442-2384 (FLO main number)