There may be a more elegant answer that someone who knows what they're doing could tell you, but how about suspending the hold until she's seen the first disc? If her hold is already in the queue, as soon as it's reactivated, she'll back in position and won't have to start at the bottom.
Thanks, Lise Keppler On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker < [email protected]> wrote: > Greetings, > > I am sure this question has come up a lot in the past but right I am > trying to help a co-worker and both of us are a bit confused about how to > move a hold down the queue. She had a hold to come but she doesn't need it > right now but wanted to move down from position 12 to 20 so that she would > have time to get the first disc in the series before seeing the second > disc. I could move her up to position 1 or cancel the hold and move her to > the bottom of the list. Is there something that I am completely missing? > This doesn't normally come up so I really would like to know. > > Thanks a bunch, > > Maria > > > > Maria Parker > > Circulation Supervisor > > Mary Ann Mongan Branch > > 502 Scott Boulevard > > Covington, KY 41011 > > > > Telephone: 859-962-4060 ext. 4075 > > Fax :859-261-2676 > > Email: [email protected] > > > > > -- Lise Keppler Forsyth County Public Library 660 W 5th St Winston Salem NC 27101 336-703-3070
