I would also suggest suspending the hold and then reactivating.  Moving items 
around in the holds queue could cause all kinds of unwanted and unexpected 
results.


Cheryl Middleton, Librarian/Branch Manager/System Trainer
South Asheville/Oakley Branch Library
Buncombe County Public Libraries
749 Fairview Road
Asheville, NC 28803
828-250-4754
[email protected]


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Sent: Saturday, March 22, 2014 12:00 PM
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Subject: Open-ils-general Digest, Vol 93, Issue 32

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Today's Topics:

   1. Question about moving hold positions (Maria Parker)
   2. Re: Question about moving hold positions (Elisabeth Keppler)


----------------------------------------------------------------------

Message: 1
Date: Fri, 21 Mar 2014 16:06:47 -0400
From: Maria Parker <[email protected]>
Subject: [OPEN-ILS-GENERAL] Question about moving hold positions
To: Evergreen Discussion Group
        <[email protected]>
Message-ID: <0C01D016C4604B4D977C77AE229FC3D74B9E875650@mail>
Content-Type: text/plain; charset="us-ascii"

Greetings,
I am sure this question has come up a lot in the past but right I am trying to 
help a co-worker and both of us are a bit confused about how to move a hold 
down the queue. She had a hold to come but she doesn't need it right now but 
wanted to move down from position 12 to 20 so that she would have time to get 
the first disc in the series before seeing the second disc. I could move her up 
to position 1 or cancel the hold and move her to the bottom of the list. Is 
there something that I am completely missing? This doesn't normally come up so 
I really would like to know.
Thanks a bunch,
Maria

Maria Parker
Circulation Supervisor
Mary Ann Mongan Branch
502 Scott Boulevard
Covington, KY 41011

Telephone: 859-962-4060 ext. 4075
Fax :859-261-2676
Email: [email protected]


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Message: 2
Date: Fri, 21 Mar 2014 19:37:33 -0400
From: Elisabeth Keppler <[email protected]>
Subject: Re: [OPEN-ILS-GENERAL] Question about moving hold positions
To: Evergreen Discussion Group
        <[email protected]>
Message-ID:
        <CAPzk7mtE4ujUfOXbWnnfTRhUf2_LgmsNtUZ=oeo-vhxgewu...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

There may be a more elegant answer that someone who knows what they're
doing could tell you, but how about suspending the hold until she's seen
the first disc?  If her hold is already in the queue, as soon as it's
reactivated, she'll back in position and won't have to start at the bottom.

Thanks,
Lise Keppler


On Fri, Mar 21, 2014 at 4:06 PM, Maria Parker <
[email protected]> wrote:

> Greetings,
>
> I am sure this question has come up a lot in the past but right I am
> trying to help a co-worker and both of us are a bit confused about how to
> move a hold down the queue. She had a hold to come but she doesn't need it
> right now but wanted to move down from position 12 to 20 so that she would
> have time to get the first disc in the series before seeing the second
> disc. I could move her up to position 1 or cancel the hold and move her to
> the bottom of the list. Is there something that I am completely missing?
> This doesn't normally come up so I really would like to know.
>
> Thanks a bunch,
>
> Maria
>
>
>
> Maria Parker
>
> Circulation Supervisor
>
> Mary Ann Mongan Branch
>
> 502 Scott Boulevard
>
> Covington, KY 41011
>
>
>
> Telephone: 859-962-4060 ext. 4075
>
> Fax :859-261-2676
>
> Email: [email protected]
>
>
>
>
>



--
Lise Keppler
Forsyth County Public Library
660 W 5th St
Winston Salem NC 27101
336-703-3070
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