Hi Deana!
Are you referring to the notes/alerts/blocks listed under Messages within the patron account? You can control how far out into your system staff members see these notes and alerts under Standing Penalties. Admin -> Local Administration -> Standing Penalties. You will want to specify the org_depth for the penalty in question. What I am noticing, though, is that the adjustment to the org_depth does not retroactively make the notes visible further out in the system. It will only apply to the notes or alerts I add after I adjust my org_depth. Perhaps others out there know a trick or two to get the older messages to display further out into your system? Does this help? Erica On Thu, Apr 10, 2014 at 4:26 PM, Deana Cunningham < [email protected]> wrote: > Hi all, > > Myself and another staff member were looking at the same patron account > at the same time yesterday and had two different sets of notes show up! Are > notes, alerts and messages specific to the branch where they were placed? > > System generated messages show up in both locations (and are preceded by > the abbreviation for our library system). Notes by staff are preceded by > the abbreviation for the branch where the workstation was registered. Is > there a library setting somewhere to make these visible across all our > branches? > > Thanks - again! > > Deana > > Deana Cunningham > Branch Manager, South Branch Library > 1550 S. Campus Dr. > Creedmoor, NC 27522 > Phone: (919) 528-1752 > Fax: (919) 528-1376 > [email protected] > -- Erica Rohlfs Education Librarian Equinox Software Inc. / The Open Source Experts Phone: 770-709-5572 | 1-877-OPEN-ILS (673-6457) x5572 Email: [email protected] Web: http://www.esilibrary.com
