Just double checking: Did you add a username to the "OPAC/Staff client
username" field on the staff records? It might be helpful to see some
screenshots of the staff records and what's happening in the staff
client/opac.
Justin
On Fri Jul 11 13:18:14 2014, Patrick Gardella wrote:
No, we haven't yet. The new users have a Working Location. Still
stumped.
On Fri, Jul 11, 2014 at 12:49 PM, Jason Etheridge
<ja...@esilibrary.com <mailto:ja...@esilibrary.com>> wrote:
> We're on 2.5.2 and trying to create new staff accounts on our
new system.
> When we create the account, the password works fine in the "Validate
> Password" option, but when we try to log into the OPAC or Staff
Client, it
> gives us a Login Failure. I've assigned my user to the Global
Admin rights,
> and compared them with the egadmin rights, and they are the same.
Patrick, did you ever figure this out? Was it a missing Working
Location for the new users?
--
Jason Etheridge
| Support Manager
| Equinox Software, Inc. / The Open Source Experts
| phone: 1-877-OPEN-ILS (673-6457)
| email: ja...@esilibrary.com <mailto:ja...@esilibrary.com>
| web: http://www.esilibrary.com
