Hi, On Fri, Mar 27, 2015 at 9:40 AM, Galen Charlton <[email protected]> wrote: > On Fri, Mar 27, 2015 at 9:18 AM, Codey Kolasinski > <[email protected]> wrote: >> put FAILED: put to ftp.penguinrandomhouse.com failed with error: Can't call >> method "put" on an undefined value at >> /usr/local/share/perl/5.10.1/OpenILS/Utils/RemoteAccount.pm line 584. >> >> Things I've tried so far to solve the issue: >> update po_jedi file to include the new vendor >> test ftp credentials from edi account info > > We recently ran into a case where this happened (with a different > materials supplier), and it turned out that while the FTP credentials > as stored in Evergreen *looked* correct... there was a trailing space > that was causing the authentication to fail.
I've poked around further -- it looks like their FTP server doesn't support the "account" command, so attempting an FTP login with username, password, and FTP account will fail, while logging in with just username and password will succeed. What that means for the EDI profile is that the account column should be null. Regards, Galen -- Galen Charlton Infrastructure and Added Services Manager Equinox Software, Inc. / The Open Source Experts email: [email protected] direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web: http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org & http://evergreen-ils.org
