It's on my to-do list to re-do all of our patron help pages this summer, so thank you for the links!
Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org ----- Original Message ----- From: "James Keenan" <jkee...@cwmars.org> To: "Evergreen Discussion Group" <open-ils-general@list.georgialibraries.org> Sent: Friday, June 26, 2015 12:54:49 PM Subject: Re: [OPEN-ILS-GENERAL] Patron guides to the OPAC Hi Jennifer, We've made quite a few patron help documents. You can see them here: http://www.cwmars.org/content/using-online-catalog Here's a list of everything currently available on http://www.cwmars.org . Searching the Online Catalog The Online Catalog: The Basic Search Screen The Online Catalog: Basic Search Tips Basic Search Tips cheat sheet (PDF - Right Click to Save) All About Basic Search in the Catalog (PDF - Right Click to Save) What do I do if there are no results for my search? What does "sort by relevance" mean? Troubleshooting the "Stay logged in" feature of the catalog Browsing the Online Catalog How to Browse the Catalog Holds How to Place Holds Suspending, Activating, and Cancelling Holds Advanced Hold Options Group Formats and Editions Renewing Materials Renewing Materials through the online catalog Your Online Account How do I get an Online Account? Logging in to Your Account Forgot your password? The My Account page Account Preferences -- Personal Information Account Preferences -- Notification Preferences Account Preferences -- Search & History My Account (PDF document - Right Click to Save) What if I can't get into My Account? Why Don't I Get Email Notices? The My Lists Page The My Lists Page Creating a List Seeing Your List in the Catalog Setting a Default List Adding to an Existing List The Temporary List Moving Items from a Temporary List Actions for Items on Your Lists Sorting Items on Your Lists Adding a Note to a List Item Deleting an item from a list Deleting a List Downloading a CSV file Sharing Your List SMS Messaging Sending yourself a text message from the online catalog Jim Jim Keenan Library Applications Supervisor jkee...@cwmars.org 508-755-3323 x23 C/W MARS 67 Millbrook St., Suite 201 Worcester, MA 01606 Save a tree! Please don't print this e-mail unless it's really necessary. Currently reading Becoming Queen Victoria by Kate Williams. -----Original Message----- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Walz, Jennifer Sent: Friday, June 26, 2015 11:37 AM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] Patron guides to the OPAC All - Before I try searching the vast web and coming up empty, I was wondering if anyone has created OPAC user guides for Evergreen for your location? It would be great to look at some examples before I plunge into creating my own from scratch. We have one for our former online catalog if you want to see what I am talking about: https://drive.google.com/file/d/0By-INd8BEwy-S010d3I5Zl9wTU0/view?usp=sharing I'd be grateful if there were others to look at. Anyone have specific guides for the "my account" feature? Thanks so much! Jennifer -------------------------------------------------- Jennifer Walz, MLS - Head of Research & Distance Services Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu