There are a lot of different ways to do holds policies. I'm guessing you have specific policies for different circulation modifers or shelving locations or however you approached it and there isn't a hold policy for this specific scenario (circ mod, copy location, whatever). I usually avoid this by having a generic policy that covers everything and then more specific policies that are exceptions.
On Wed, Aug 26, 2015 at 3:03 PM, Walz, Jennifer <[email protected]> wrote: > All – > > > > Ok. I am getting this message when we place a hold for a student on a > book from the stacks. > > > > The death cure / James Dashner. > > *Hold was not successfully placed* > > Problem: *System rules do not define how to handle this item* > > > > What does “system rules do not define” mean?? Which system rules and > what should I set them to be to make them work correctly without needing an > override? > > > > > > Thanks! > > > > Jennifer > > -------------------------------------------------- > Jennifer Walz, MLS - Head of ILS Services > Kinlaw Library - Asbury University > 1 Macklem Drive, Wilmore, KY 40390 > 859-858-3511 ext. 2269 > [email protected] > -- Rogan Hamby, MLS, CCNP, MIA Managers Headquarters Library and Reference Services, York County Library System “You can never get a cup of tea large enough or a book long enough to suit me.” ― C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
