Thanks that helped, I did have to do line mode also it was In raster.
-----Original Message----- From: Open-ils-general [mailto:[email protected]] On Behalf Of McCanna, Terran Sent: Monday, October 05, 2015 11:49 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Receipt printer not printing data Hi Bill, I've seen this behavior when the paper size is not set: 1. Log into Evergreen and go to Admin > Workstation Administration > Printer Settings Editor. 2. In the Printer Context section, select Receipt. 3. Click Set Default Printer and Print Test Page. This will open the standard Windows Print dialog box. 4. Select the receipt printer from the dropdown list. 5. Click Properties. 6. Find the settings for Paper Size (this may be under Advanced - the location may vary slightly based on the printer driver you have installed and the version of Windows you have installed). 7. Choose the correct paper size for your printer (it should be something along the lines of "70mm x Roll" or "Continuous Feed"). 8. Click OK to close the pop-up window(s) and view the test page that prints out. Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 [email protected] ----- Original Message ----- From: "Bill Coffey" <[email protected]> To: "Evergreen Discussion Group ([email protected])" <[email protected]> Sent: Monday, October 5, 2015 11:33:55 AM Subject: [OPEN-ILS-GENERAL] Receipt printer not printing data Everyone, I have a problem with 3 Receipt printers, Out of 12 printers 3 are having problems. Issue receipt printer not printing data on the Bill_Payment receipt Data not being printed is the numerical data for Original Balance, Payment Received, Payment Applied, Billings Voided, Change Given, New Balance. Receipt printer: Star TSP847 Operating System: Windows 7 Users: for every user that uses the computer. I don't see any difference between the working and non-working settings. I have uninstalled and reinstalled the printer and driver/software several times on two if the machines. I am at a loss why the data is not printing, but everything else is ok. It is only on this receipt everything else printing on receipts is ok. Any help would be grateful. Thanks Bill Coffey System Administrator Wayne County Public Library Goldsboro, NC 27530 [email protected] Phone: (919) 735-6249
