Hello Brent, Those adjustments should already have a note, but it looks like your note column is not displaying. Try adding it from the column picker in the upper right corner of that box. The note should say “System: VOIDED OVERDUE FOR LOST”. (Certainly not the best note as far as wording goes, but I think it was just taken wholesale from the old note applied to the billing.)
Sincerely, Dan Daniel Wells Library Programmer/Analyst Hekman Library, Calvin College 616.526.7133 From: Open-ils-general [mailto:[email protected]] On Behalf Of Brent Mills Sent: Wednesday, January 27, 2016 4:30 PM To: Evergreen Discussion Group <[email protected]> Subject: [OPEN-ILS-GENERAL] Indication of what caused fine forgiveness/voiding with Void overdue fines when items are marked lost org unit setting on 2.9 Hello, We recently upgraded to 2.9.1 from 2.7.5 and the negative balance fixes have changed what some libraries -- with the Void overdue fines when items are marked lost library setting enabled -- were used to seeing in the patron bills tab. Example: Patron with overdue book has it marked lost. Library Setting for "Void overdue fines when items are marked lost" is enabled for the the library where this occurred. Previously, the fines were voided as normal and the display gave a little more information about what caused the voiding in the Note field. Now, the overdue forgiveness has moved to the payment section which I understand is correct from the conditional negative balance documentation for 2.9 at http://docs.evergreen-ils.org/2.9/_circulation_2.html The account adjustment payment type will also be used for all libraries, regardless of the state of negative balance settings, in cases where overdue fines are adjusted when an overdue item is marked lost. I was wondering if there was a way to indicate what those payments are for to the staff members? The account_adjustment payment type helps, but it would be nice if there was a note field entry for "Overdue Forgiveness Payments" or something like that. Just curious how/if other libraries are handling this situation (or if it's even an issue for most). Thanks! -- Brent Mills Systems Librarian | Sage Library System email: [email protected]<mailto:[email protected]> tickets: sagelib.org/support
