Hi Jennifer, I remember configuring this and testing the functionality briefly.
I think the issue that most commonly occurs with using this feature is that it's actually based on action triggers. There is an action_trigger.event_definition and in stock installations, it's ID 36 - named "circ.staff_age_to_lost" that needs to be enabled. It ships default active = false. You have to set that to true in the definition, and also add a param to the event_params for that definition for an "editor" value. I set ours to an editor value of 1 (the admin user ID), but you could use any staff member ID that had the permission to change an item from overdue to lost for the library units in question. Another reason I chose to use the 1 admin user was because there is only one action/trigger event definition as owned by 1 (the consortium highest level), so I wanted it to work for any instance the event was needed. Once that template has been configured, using the Age Overdue Circs to Lost feature will mark any and all overdue circulations up to whatever point you specify as lost via the A/T events, the next time the action_trigger_runner script goes through its paces. It could take some time depending on the scope of the action. I have not tested it in the staff client recently to determine if there's any safety measures with regards to org unit scoping or permissions for staff to prevent them from marking overdue to lost for org units beyond their ability. Something for you to test further and report back on :) Good luck, hope this helps a little. -- Ben PS: For reference, you can view this original commit for the implementation of this feature, it contains a very brief mention about the template and editor changes -- http://git.evergreen-ils.org/?p=Evergreen.git;a=commit;h=92bd9092229a7b2ba345018e596d7ad64c139e85 On Wed, Sep 21, 2016 at 5:42 PM, Jennifer Pringle <jennifer.prin...@bc.libraries.coop> wrote: > > Hello, > > Is anyone currently using the Age Overdue Circs to Lost functionality in > Evergreen? (Admin -> Local Administration -> Age Overdue Circs to Lost) > We've started testing this and so far haven't been able to get it to work. > Any information or documentation to point us in the right direction would be > greatly appreciated. > > Thanks, > > Jennifer > -- > Jennifer Pringle > Co-op Support > BC Libraries Cooperative > Tel: 1-888-848-9250 > Email:jennifer.prin...@bc.libraries.coop > Website: http://bc.libraries.coop >