Eva, Could this bug describe your problem?
https://bugs.launchpad.net/evergreen/+bug/1380735 Can you check to see if the mint_condition field is "false" in your serial copies? Hope this helps, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Mon, Jul 3, 2017 at 10:46 AM, Cerninakova Eva <cer...@jabok.cz> wrote: > Hi all, > > does anyone have an experience with serial issues holds? > > We started circulating serial issues some time ago. It has brought the > need to the staff or patrons to place hold on particular serial issue time > to time (if the desired issue has been checked out). However, the serial > issue hold capturing behave differently from book holds. In a fact, any > serial issue have never been successfully captured for the hold at check in > and the same applies for a Hold capture interface. > We looked at the record holds list interface. There has been displayed > information "no copy" in the "current copy" column. This has not changed > even after the particular serial issue has been checked in. > I have checked whether the copy of the serial issues or shelving location > has been holdable - they definitely has. I have also tried various check > in modificators. Nothing have worked for us. > Could I have miss any setting? Or could it be a bug? > > Thanks in advance for any ideas. > > Eva > > > > > > > > > > --- > Mgr. Eva Cerniňáková > cer...@jabok.cz > Tel. +420 211 222 409 <+420%20211%20222%20409> > > Knihovna Jabok > http:/knihovna.jabok.cz > Tel. +420 211 222 410 <+420%20211%20222%20410> > Jabok - Vyšší odborná škola sociálně pedagogická a teologická > Salmovská 8, 120 00 Praha 2 > >