Slow rate of response and internal server errors like that, my first instinct would be a potential memory exhaustion issue and Linux killing off critical services in between use and commands.
How much RAM is assigned to your test server? For my test servers, I usually assign 4 GB of memory for my Evergreen virtual machines. For production, you will probably need more memory depending on the number of users expected to access, size of your database with real bib records and copy data, etc. -- Ben On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba < chazya.sinka...@northrise.net> wrote: > Thanks a lot for the response. Apache restart does not appear to help. > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org] *On Behalf Of *Dan Scott > *Sent:* Monday, November 06, 2017 1:38 PM > *To:* Evergreen Discussion Group <open-ils-general@list. > georgialibraries.org> > *Subject:* Re: [OPEN-ILS-GENERAL] Some help setting up. > > > > Bit of a wild guess, but Apache needs to be started or restarted *after* > the opensrf services. > > > > On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net> > wrote: > > Hello, > > So I set up an evergreen server following the instructions here: > http://docs.evergreen-ils.org/2.11/ some months back and loaded sample > data (concerto). I got back to work on it today, and when I use the search > by database ID option, I get the internal server error on my screen. I have > confirmed the ID does exist in the database. Anyone else ever experienced > this, or has a remedy for it? The 3 lines below appeared in the logs at the > time I was searching: > > > > Nov 6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 > +0200] "GET > /eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 > HTTP/1.1" 500 982 > > Nov 6 08:53:10 ubuntu-evergreen apache2: [perl:warn] [pid 13620] > [client 10.5.1.84:62785] egweb: template error: undef error - Can't use > an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/ > OpenILS/WWW/EGCatLoader/Util.pm line 102.\n > > Nov 6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 > +0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552 > > > > Searching the catalog won’t work either as when I click on a title, the > page takes an unbelievable amount of time to load, then brings up the > search screen as in the attached screenshot. > > Some help will be appreciated. > > Regards > > > > > > > > *Chazya Sinkamba, **Dip AME, BIT(c)* > > Programmer Associate > > [image: Description: Description: Description: C:\Program Files\Common > Files\Microsoft Shared\Stationery\header.png] > > chazya.sinkamba[at]northrise.net | m: +260 964 350 487 | p: +260 212 622 > 195 | f: +260 212 622 198 > > > > *www.northriseuniversity.com* <http://www.northriseuniversity.com/>* | * > *www.northrise.org* <http://www.northrise.org/> [image: > Description: cid:image002.gif@01D0A90D.9BC8C700] > <https://www.facebook.com/Northrise> [image: Description: > cid:image003.gif@01D0A90D.9BC8C700] <https://twitter.com/northriseu> [image: > Description: cid:image004.jpg@01D0A90D.9BC8C700] > <https://vimeo.com/northrise> > > *Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 • > Ndola • Zambia* > > *Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola • > Zambia* > > *Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • **P.O. Box > 110274 **• Solwezi • Zambia* > > This message is confidential. It may also be privileged or otherwise > protected by work product immunity or other legal rules. If you have > received it by mistake, please let us know by e-mail reply and delete it > from your system; you may not copy this message or disclose its contents to > anyone. The integrity and security of this message cannot be guaranteed on > the Internet. > > > > > > > -- Benjamin Shum Evergreener