We use those settings so that we don't automatically void any processing
fees. On the occasions where a library does want to void a processing fee,
they do it manually.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Feb 13, 2018 at 11:22 AM, Andrea Buntz Neiman <
abnei...@equinoxinitiative.org> wrote:

> Hi Josh,
>
> There are a few true/false library settings related to voiding processing
> fees:
>
> Void processing fee on lost item return
> Void lost item processing fee when claims returned
> Void processing fee on long-overdue item return
> Void longoverdue item processing fee when claims returned
>
> Would setting that first one to FALSE get you what you're looking for?
>
> Andrea
>
> On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro <stomp...@exchange.larl.org
> > wrote:
>
>> Hello, I’m just curious if any other locations have this policy and how
>> they have handled it.  We currently have the policy of not refunding the
>> Lost Materials processing fee when a lost and paid item is returned.  Our
>> thinking is that the lost processing fee covers some of the costs of
>> re-ordering and processing a replacement item.  So we don’t want to refund
>> it since we could have already ordered a replacement copy.
>>
>>
>>
>> We are on 2.8 and I cannot currently see that there are any preferences
>> related to not refunding the processing fee.  So we have been handling it
>> manually.  I don’t see any future options that would allow this either.
>>
>>
>>
>> I’m curious if this policy is unique to us?  If it isn’t, is anyone else
>> interested in having an option to not refund processing fees?
>>
>>
>>
>> Thanks
>>
>> Josh
>>
>>
>>
>> Lake Agassiz Regional Library - Moorhead MN larl.org
>>
>> Josh Stompro     | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>>
>> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>>
>>
>>
>
>
>
> --
> Andrea Buntz Neiman
> Project Manager for Software Development
> Equinox Open Library Initiative
> abnei...@equinoxinitiative.org
> 1-877-OPEN-ILS (673-6457)
> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
>

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