Hi Carol, There does not appear to be a way to delete a penalty once it's archived through either the xul or web client. It would need to be deleted directly from the database.
Hope this is helpful. -Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts [email protected] On Thu, Aug 23, 2018 at 4:14 PM Carol Yarrison <[email protected]> wrote: > If a message was created on a patron's record and then archived, is there > a way to delete that message from the patron's record? We are using > Evergreen 2.12 and have had this question from one of our member libraries. > > Carol > > -- > “What in the world would we do without our libraries?” > ― Katharine Hepburn > <http://www.goodreads.com/author/show/84099.Katharine_Hepburn> > > Carol Yarrison > Help Desk Coordinator/Trainer > Bibliomation, Inc > 24 Wooster Ave > Waterbury, CT > 203-577-4070 x112 >
