I ran across an issue like this just recently. The ejabberd settings around line 125 with max_stanza_size was too small. Equinox helped me out and we quadrupled it to 20000000. This does require a restart of ejabberd, opensrf and apache though.
Ejabberd is the XMPP server that communicates searches with opensrf processes. Another possibility is that your database requires a reingest to reindex all the records in the system. Others may have more suggestions as we just started using Evergreen last year On Wed, 19 Dec 2018 at 16:43, Beth Longwell <blong...@eou.edu> wrote: > Evergreen libraries, > > We recently upgraded to 3.1.7 from 2.11. Before the upgrade we were > experiencing slowness and failed searches even for known items in the > catalog. We thought with the upgrade that this would go away but it has > not. So far, most of the slowness seems to be on keyword searches but we > are having the libraries track when the problem occurs and the search > details so we will have more information. > > Have any of you experienced something similar? Any ideas on what we can > do? > > There are 74 libraries in our consortium, many of them small. We have two > application servers and have not seen any indications of load problems. > > Thanks in advance for any help, > > Beth Ross > Systems Manager > Sage Library System > > >