Jon, Have you confirmed that the circulation policies for the transactions in question are set to accrue fines?
For the transactions in question the action.circulation.recurring_fine field should have a value greater than zero. If it does not, check the circulation policies. Hope this helps, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Thu, Mar 28, 2019 at 1:34 PM JonGeorg SageLibrary < jongeorg.sagelibr...@gmail.com> wrote: > I'm trying to isolate an issue with our overdue fines not working. It > seems sporadic. There are no errors in the syslog, and the cron job is > running every 25 minutes without errors. Some libraries are reporting the > fines not accruing, but it seems hit and miss. I've restarted postgreSQL on > the database server a couple of times in the past couple of weeks due to > high CPU load, and did install Ubuntu 16.04 updates/security patches but > none of that should have affected anything. I even reviewed the screen > capture of the session where I installed updates and didn't see anything > unusual. We are running Evergreen 3.1.7 although we're going to upgrade to > 3.1.10 on the 10th. > > Does anyone have suggestions on additional things to check? > -Jon >