Hello, this is a question for anyone who is working with Unique Management 
Systems. I'd like to know what your system clean-up procedure is when a patron 
is sent to Collections, and subsequently the bill is paid. 

When a patron is marked for Collections, a penalty (on our system it is #30) is 
created automatically in actor.usr_standing_penalty. Also, an entry is made in 
actor.usr_note saying that the patron has been sent to Collections. When the 
bill is paid, another entry is made in actor.usr_note saying that the patron is 
no longer in Collections. However, the standing penalty remains open in 
actor.usr_standing_penalty. 

Is it your practice to delete the penalty from actor.usr_standing_penalty, or 
to close it (that is, to put a value into the stop_date field)? Also, do you 
leave the two usr_notes in the patron's record, or delete them? 

Thanks. -- Glen. 

***************************** 
Glen Modell 
Library Automation Specialist 
Ann Arbor District Library 
mode...@aadl.org 
734-327-8322 

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