*Hi Partners,*
* *
*Job Title:* Systems Administrator
*Location:* New York, NY
*Duration*: 6 Months
*Rate:* Open
*Description:*
*Providing technical expertise within a Tier 2 team focused on the
implementation, service delivery and support of products, systems & networks
in Reuters Research. Driving down incident rates and working with 1st line
Operations to improve service recovery times. To ensure that all aspects of
operability are delivered as part of the implementation process whilst
ensuring that existing service levels are maintained or improved. To
contribute to and ensure full compliance to operational standards,
procedures and best practise. It involves close liaison with various
operational, project, development and product teams as well working within
the Service Organisation to ensure ongoing service and support can be
maintained to agreed service levels. *
*Responsibilities:***
- Schedule and implement production changes such as new applications,
software upgrades, roll out of security and system patches, bug fixes, etc.
- Participate in implementation of new products and capabilities, review
and contribute to PIA, design documents.
- Create and maintain RunBooks and Work Instructions.
- Provide a second level support; lead service incident and problem
resolution efforts to support entrusted applications/products.
- Work closely, provide timely updates and documentation to Tier 1
support team.
- Collaborate with development teams on systems design enhancements and
systems serviceability.
- Assure compatibility of components and operating characteristics of
subsystems or multi-product environment to ensure effective operation.
- Be aware and ensure compliance with Company design, testing and
documentation standards and practices which are applicable to the
project/product and are current within the department.
*Skills Required: *
- Minimum Years of 6 years of Information Technology implementation or
support experience (ideal candidate would have their past experience in the
support of production environments around company services VERSUS support of
desktop or exchanges/users). Environment is SQL Server and .Net platform.
- Experience in SOAP Action header.
- A bachelors degree in a technical discipline (Computer Science,
Electrical Engineering etc.) preferred or equivalent professional
experience. Prefer candidates with a development background (person may have
gotten bored with codes).
- *Primary technical skills ***
- Advanced knowledge of Windows Platform and Microsoft Back Office
(2000/2003)
- OR – Advanced knowledge and hands on in storage technologies
(SAN,NAS) (hands on storage experience – architect level)
- Practical knowledge of communications protocols and networking
technology
- Basic knowledge of scripting technologies (VB, etc.)
- *Secondary technical skills ***
- Load Balancing. (build redundant system – software/hardware from
vendors, configure systems)
- Knowledge of Security and associated technologies. (secure protocol)
- Knowledge of Management systems.
- Knowledge of hardware platforms.
Here is some of the feedback they have received on previous candidates that
have interviewed. This will hopefully give you a better understanding of
what the manager is looking for.
o *How you verify that a server has a connection established with
another server(s) (from a command prompt window)?*
o *A Windows server is configured to listen on port XYZ. How do you
verify that it is actually listens to that port?*
o *What is a winsock*
o *What is socket?*
o *Which command line tools used to resolve a domain name? How
to find the authoritative name servers for a domain*
o *What is machine.config, How it is different from web.config*
o *What is a SOAPAction header*
--
Neo
Technical Recruiter
3 L’Amour CT, Dayton,New Jersey – 08810 | P: 201-204-3883 | F: 201-603-1326
| Web: www.augustuss.com
Yahoo IM: [email protected] | [email protected]
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