Hi,

*Send me your requriement at durg...@urooj.net

ITIL Change Management Consultant Available *

• Have nearly 7 Years of experience in *ITIL Change Management*, Windows
Operating Systems, Networking, Active Directory, Tandem and ACF2 platforms.
• Good experience as a Process Improvement Consultant by creating new
Service Improvement Plan in processes.
• Have worked in Research and development, Securities, Infrastructure Domain
and Banking & Financial Solution based applications.
• Good experience in working as ITIL Service Manager.
• Good experience in ITIL Process Change Management and Expertise in
Managing Changes.
• Good Experience in Network Support and also have worked with tools like
Siebel, BOSS, Super user, Routers, HP Wired and Wireless network
Troubleshooting.
• Expertise and knowledge to work with Word, PowerPoint and Excel especially
trend line analysis for an individual to a team based on Quality scores.
• Good Experience in Project Management and also Team handling.
• Good Experience in System Level Administration on Tandem Platform and
Windows Based Operating Systems.
• Good Experience In managing transition processes and handling Service
Delivery.
• Exposure in creating process documents and preparing a process oriented
approach.

CRM Tools: Siebel, Citrix.

*Certifications*

• ITIL Foundation Certified
• Master in Electronic Design Automation – VLSI Programming.
• Mainframe Programming.
• A+ Certified.


For more details, pls call @ 201 334 5251 or email me @ durg...@urooj.net

Thanks

Durgesh shroti | *UROOJ Corporation*

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