*Job Position: Salesforce BSA *

Location: New York

Duration: 6+ months

Exp.:- 8-10 Years



·         Minimum 5 years of experience with Salesforce.com

·         Familiarity with Customer Acquisition, Customer Onboarding and
Customer Service business processes across Sales, Marketing, Contracts and

·         Ability to manage and prioritize multiple projects simultaneously

·         Ability to manage customer expectations regarding scope,
schedule, and budgetary parameters


·         Partner with business users to define, document, and clarify
business processes and requirements, and make recommendations for

·         Evaluate technical requirements and identify impact, risks, and
benefits of alternative solutions

·         Lead cross-functional teams and direct work of developers,
analysts and professional services vendors

·         Execute medium to high complexity configuration requests

·         Provide training and documentation for users on end-to-end system

·         Document user acceptance and regression test scripts; coordinate
and lead testing activities

·         Investigate complex problems in production environments

·         Mentor and provide support to junior applications analysts,
interns and colleagues

·         Optimize usage of the Salesforce platform across the organization


*In case you are not looking for the change at this point of time please
refer your colleagues, Friends etc.*


*Deepak Kaushik*

*IDC Technologies, Inc.*


408-418-5778 ext-3041




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