*Position: Core - Infrastructure Analyst, Network (Level 3)* *Location: The Woodlands, TX*
*Duration: 12+ Months* *Skills Required*: · Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice · General network (data and voice) knowledge · General network knowledge (Cisco/Juniper): · LAN and WAN network equipment and environments, analysis, routing, and switching · OSI Model, TCP/IP, DNS, DHCP · Network management and protocol analysis · VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology, QoS features, Wireless LAN technology · Voice knowledge; IPT, VoIP technology, Cisco VoIP · Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally · Strong, self-initiative and self-motivated · Flexibility in schedule for working with a global team · Strong problem solving and analytical skills with a diversified skill set · Strong work ethic, interpersonal and team-building orientations · Adaptability to time pressures & changing priorities · Good customer service skills · Process oriented · Networking tools competency - NNM, BMC suits, *Duties & Responsibilities*: · Provide Level 2 support consistent with Network data and voice support models. · Maintain a working knowledge of: · Network data (Cisco/Juniper routing, switching, WAN/LAN protocols) · Voice technologies (Legacy PBX, Cisco, MS Lync) · Network Services Internal Processes. · Maintain operations reliability · Plan network changes · Resolve network problems · Participate in review meetings as required to support network implementation activities · Provide recovery and restoration of the network in event of a disaster or major incident · Security and Controls · Comply and contribute to completing Security and Controls process regarding Network data and voice technologies *Education/Training/Certifications*: · University degree with emphasis in Computer Information Systems, Information Technology, Network or a closely related field with course work in technology-related subjects -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
