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I have this immediate requirement

Title             :  *Service Support Analyst*

Location     :   New York

Duration      *:*   1 Year


  Major financial services firm requires a Service Support Analyst.

 Provide in-depth application support services in real-time, including:
facilitation of application outage calls focused on minimizing disruption to
the business & operations through controlled, analysis and rapid resolution
of immediate application outages and proactive application  management to
avoid outages.  The impact of not hiring would be an increased likelihood of
mismanaged outages with greater impact on business & operations and an
increased likelihood of reoccurrence. The level of business risk associated
with outages and the pressured time driven decision making requires a full
time employee to perform the role.

 *Position Description :-*

 This is a diverse role, which provides great personal development
opportunities and will suit an astute application support analyst with an
appetite for responsibility, front office business contact, hands-on
technology exposure and daily challenge in a dynamic environment.

 The successful candidate will exhibit strong knowledge of Corporate Actions
and Dividend Taxation/Payment business processes and distributed platform
technical skills and be able to apply these to troubleshooting significant
system outages.

 *Skills Required :-*

Advanced knowledge of Linux/Unix operating systems

Advanced knowledge of Sybase, Relational Database concepts and SQL syntax

Perl and shell scripting, Java/JXB, C++

Strong experience with client/server based application architectures.

Intermediate knowledge of IT infrastructure – Networks, Storage, MQ

Prior experience with Autosys scheduling

Prior Corp Actions / financial services experience

Prior application support experience

An analytical approach to problem solving

Client facing

Strong written and verbal communication skills

*Skills Desired :-*

- ITIL Certification

- Familiarity with Mainframe programming or data interface

Thanks & Regards,
Sr.Technical Recruiter
W # 508-598-7864.

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