Please send me your resume across shail...@aim-cc.com ASAP. thank you....

* *

*Role: Remedy upgrade (6.0 to 7.5) consultant*

*Start Date:     March 1, 2010*

*Duration:**       3+ months*

*Location:**       **Harrisburg, PA*

*Rate : Best Rate***

* *

* *

*Must have experience upgrading Remedy 6.x to 7.5.  Oracle is the database**

·         Gather requirements from various business groups/users.  Partially
involved in Business requirement gathering and totally responsible for
Technical design, development, unit testing and migration

·         Install and Configure *Action Request System 7.5*, *Remedy Asset
Management 7.x *and Remedy *Change Management 7.x* with Alarm Point Systems.

·         Reconciliation and configure of CMDB

·         Migrate of Remedy application from Remedy 6.0 to Remedy 7.5.

·         Installing and configure and set up of data in CMDB 1.1 and 2.0.

·         *Integrate with ITSM Modules ie *Helpdesk, ChangeManagement,
AssetManagement, Approval Server* and *Telealert*.*

·         AIE configuration and troubleshooting.

·         Configuration of the *ARS Remedy v.7.5* with up to date client
foundational data, Auto-routing the Incident, Problem and Change tickets
using *“Assignment Engine 7.1”* and *“Approval Engine 7.1”.*

·         Configure Remedy *Email system 7.5* such that the customer
ticket’s status is notified through *email notifications* which are further
routed to Microsoft *Outlook 2007.*

·         Upgrade *AR System Server 7.5* which includes various Remedy
utilities like *Assignment Engine, Email Engine*, Flashboards, *Approval
Server, AR server*, latest version of *Apache* *Tomcat 5.5.25* services

·         Customize the *OOB* *Help Desk, Change Management, Asset
Management* as per the company’s business requirements.

* *

* *


Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn.1+161

Fax: 734-418-2598

*shail...@aim-cc.com* <shail...@aim-cc.com> **

*shailaja_ai...@yahoo.com* <shailaja_ai...@yahoo.com>**

*www.aim-cc.com* <http://www.aim-cc.com/>**

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