*Job Title: IVR Technology Architect*

*Location: Middletown, NJ 07748*

*Duration: 6+ Years*

*Job Description:*

·         Interface with clients including Enterprise and Government
Solutions clients

·         Lead requirement and design meetings, Gather technical
specifications and business requirements

·         Develop technical system requirements, Address client inquiries
and investigations

·         Provide technical documentation, Report project status to Project
manager, Escalate technical and project issues to project manager

·         Responsible for execution of module by ensuring developers are
meeting deliverables, coding to standards/architecture, understand/adhere
to change, defect and release management

·         Addresses client inquiries and investigations during and after
the development lifecycle,

·         Meets with clients onsite when required

·         *IVR, Avaya, Genesys, Cisco – Cross platform knowledge*

*Thanks Regards*

*Sumit Gulati*

*O: 770-255-7730*

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