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*Position: Remedy Developer (USC GC ONLY)* *Location: Woodlawn, MD* *Duration: Long Term* *Job Responsibilities:* • Position responsibilities/requirements include development and integration of new Remedy applications, enhancements and additions to current applications, and project management. • In depth knowledge of Remedy version 7.6 and 8.1 including the ITSM Application Suite. • Hands on experience both developing and administering the ITSM Suite version 7.6 or above. • Ability to design and create custom applications based on Remedy architecture. • Ability to provide accurate completion times for assigned tasks. • Experience with Business Objects reporting software. • Ability to troubleshoot Remedy workflow, system errors, Mid-Tier and ARS operations • Knowledge of the Incident Management system including configuration and development. • Knowledge of the Change Management system including configuration and development. • Ability to participate as a member of a project team. • In depth knowledge of ITSM Foundation Data and its relationship to the individual ITSM modules. • Experience with configuring, entering, and updating Remedy Foundation data to be used in all ITSM modules. • Ability to support customer issues in a timely manner • Ability to follow standard operational and documented change procedures. • Strong communications skills. • Ability to create cohesive and comprehensive customization documentation in accordance with a provided format. • Strong unit and acceptance testing skills. • Knowledge Remedy licensing. • Experience building a BMC Analytics reporting universe • Experience installing and configuring Remedy in a UNIX environment • Strong Oracle and SQL DBA and programming skills • Experience using DMT and UDM to enter and update Remedy data. *Education/Equivalent* *Training Required * Bachelor’s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. *Experience * 8-10 years of related systems engineering experience. *Unique/Additional Requirements * Experience with Remedy Web Services • Knowledge of Remedy Problem Management • Experience with the Remedy Configuration Management Database (CMDB). o Designing the CMDB o Building the links within the CMDB • Experience in training licensed users in the usage of the Remedy ITSM Suite. • Experience integrating Remedy with other products either directly or through the API. • Knowledge of Atrium Discovery and Dependency Mapping tool. • Experience building reports with Crystal Reports software • Experience building reports using Business Object using Webi. *Thanks and Regards,* *Anurag* *IT Recruiter* *Email -* *[email protected] <[email protected]>* *Yahoo ID - **anuragtechnocraft* *Gmail ID – **[email protected] <[email protected]>* *LinkedIn: **www.linkedin.com/home?trk=nav_responsive_tab_home <http://www.linkedin.com/home?trk=nav_responsive_tab_home>* *Website*: www.technocraftsol.com *Note: Technocraft Solutions LLC works with Direct Client’s and Preferred Vendors Nationwide.* *Your confirmation would means that you understand the level of Technocraft Solutions LLC association for the mentioned project and will not approach Technocraft Solutions LLC Client directly**.* *Note* : If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed to my official id ( [email protected]). All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
