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*Role: Tools Engineer *

*Location: Framingham, MA*

*Duration: Long-term*



*Job Description*



•          Instantiate and upgrade engineering applications through
Development, Staging and Production Environments based of the application
lifecycle plan defined by the Technical services and support team with
initial application of JIRA.

•           Execute monthly application validation to support OS
patching/service pack updates.

•          On-going monitoring health of applications and systems hosting
those applications.

•          On-going monitoring and validating engineering application and
database backups.

•          On-going monitoring and validating of engineering licenses

•          Provide T1 and T2 engineering application support

•          Application User Account, application installation, application
license issues, and application end user issues.

•          Provide license management support

•          (install updated license files, manage license daemon, address
license issues related to application

•          Technology  - Virtual & Physical Servers  health of environment
, Software and Hardware

•          Operating Systems- Windows, Linux, VMware

•          DB systems -  MySQL, SQL Server



*Skill requirements *



•          Support experience on SDLC tools for issue management, req.
management, release management etc. (preferably for tools under scope)

•          Tool implementation and administration (creating/deleting users,
access control etc.)

•          Installations and upgrades, Patch support

•          Tool/Application validation and testing

•          Knowledge of tool infrastructure

•          Troubleshooting and technical support

•          Knowledge of automation and scripting languages like VB Script,
Java Script etc.

•          Working knowledge of tool integrations (For example - JIRA with
SVN, JIRA with JAMA etc)

•          Problem solving and analytical skills

•          Strong Linux administration skills

•          REST/JSON and/or PERL for automation

•          MySQL - since most of current tools use this at the backend













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Thanks and Regards,



*Kalyan K*

HCL Global Systems, Inc
24543 Indoplex Circle,
Suite 220, Farmington. MI 48335

*Email: r...@hclglobal.com <r...@hclglobal.com>*

*Phone: 248-473-0720 Extn:167*

*Gtalk: kalyan.recruiter7*

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