Hi All,

Hope you are doing good

Please go through the requirement and send me an updated resume along with
rate expectations   to *srika...@vortalsoftusa.com*
<srika...@vortalsoftusa.com>



*Role: Service Now Implementation/Functional Administrator*

*Location: Broad Street , NYC.*

*Interview: Phone and Skype*

*Duration: 6 Months Contract to Hire *

*Job Description:*

Service Now Implementation/Admin with some development preferred.

Core Accountabilities

 Work with User Interface (UI) policies, data policies, UI actions,
business rules and client scripts

Use mobile clients

Activate plugins

Add users, groups and roles

Manage data with tables, the configuration management database (CMDB),
import sets and update sets

Work with two key process applications: Knowledge Base and ServiceNow
Service Catalog

Create workflow activities and approvals

 Configure alerts and notifications

View  upgrade history and status

Control system access and data security

Run reports, configure service level agreements (SLAs) and perform instance
branding and customization

Required Experience/Skills

Certified ServiceNow Administrator with implementation experience

 Experience with requirements gathering

 *Preferred/Desired Skills*

Proven ability to be responsible for the daily administration, maintenance
and Change Management/Change Control

Excellent analytical, problem solving and troubleshooting skills with the
ability to express technical issues to non-technical customers

 Detailed knowledge of applicable security policies and standards

 Experience with ITIL v3 Best Practices

Development experience

Ability to work independently with minimal direction .

Ability to communicate to a wide variety of audiences, both business and
technical

*Preferred Education:* Bachelor's Degree in Computer Science, MIS,
Engineering or related field



*Thanks and Regards .*

*Srikanth .*
*IT Recruiter.*
*VortalsoftUSA*
*Email Id : srika...@vortalsoftusa.com <srika...@vortalsoftusa.com>*
*Desk Num : 732-533-2020*

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