Direct Client Requirement...............
Position:SPI Consultant Location: Columbus Ohio Duration: 6 Months The Job Description is as follows: Client is looking to engage an experienced consultant on a critical business value metrics project. The project required experience in business service management, call center or service desk metrics and the ability to work in a complex environment. Key requirements are: Experience in consulting in the ITIL Version 3 process areas with an emphasis on service performance management, measurement program definition, business to IT metrics alignment.Consulting presence - workshop planning and delivery, communication, presentation, analysis, problem solving, and ability to work with multiple organizational / global cultures, ability to influence without authority. Expertise in leading teams in Metrics program development, Process improvement initiatives, Process consulting Thanks and Regards Nelson ____________________________________ E-infotek Consulting Solutions Inc. E-mail: [email protected] Tel: 408-300-6302 http://www.einfotek.com/ -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/open-source-erp-crm?hl=en.
