Hi,

Role         :  "Websphere Resources" or "Websphere Developer" or "Websphere
Architeact"

Location : VA

Rate         : OPEN

Duration: 6 +



Position Purpose - The Middleware Analyst is responsible for the delivery of
middleware project and support services for both BSM and BAM organizations.



Principle Accountabilities



• Provide primary support activities for all Trading middleware systems,
including the provision of 24x7 on-call 2nd and 3rd line support
(problem/incident management)



• Provide a consultancy service to Trading Applications, Trading Architects,
ITIP-T, and GITI teams/projects.



• Assist in the development, implementation, and management of a global
middleware framework.



• Perform routine operational middleware administration activities.



• Install, configure, and test middleware software patches and new versions
in conjunction with Trading Application Development teams.



• Provide business continuity by maintaining the current high level of
service and support required by Shell Trading against a background of
considerable change in the Trading global business organization.



• Support a 24x7 global trading mission critical applications portfolio.



• Operating consistently over time in the fast paced, high intensity
application development environment often found in trading organizations.



• Work schedule may involve participation in shift rotations and/or
weekends. Participation in on-call pager rotation may also be required.



•  Manage capacity including capacity planning and monitoring usage limits.



•  Implement Security management as per Trust Domain baseline, ISIP, and
Security Incident Process.



•  Manage Disaster Recovery including DR failover testing and ensuring data,
processes, documentation are maintained.



•  Escalate problems and situation management (SIP) and undertake Root Cause
Analysis on situations or major incidents.



•  Implement planned and emergency changes.



•  Train/mentor other team members on specialized technology areas.



•  Be able to provide good technical documentation and other written
communication.



•  Be able to lead meetings and provide good oral communication.

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