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*Sr. Business Analyst* *Eagan**, MN** 6 month * * * *5 YearsAirline Experience Highly desired * *5 YearsCall Center Experience Highly desired * *3 Years MS Office Required * *5 Years VISIO Required * * * Responsible for consultation to the internal and/or external customer. Possess expertise in the customer area he/she supports and has technical understanding of the business unit's systems, capabilities, and respective technologies. Analyze customer processes and requirements. Prepare specified project documentation according to client standards. Assist in business process redesign as needed. Maintain communication with customer and team members and promote a team environment. Essential Responsibilities: -Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards. -Interact with users, other portfolios, vendors, and client for full life cycle of project. -Troubleshoot, coordinate, and maintain production systems/programs/applications, as needed. -Produce scheduled and ad hoc reports as necessary. -Assist in maintenance and communication of project status reports and tracking. -Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed. -Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated. -Develop and manage user acceptance criteria. -Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor. -Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations. -Transition product support to systems operations. -Assist in establishing end user training. May perform other duties as assigned. Basic Entry Requirements: -Bachelors Degree in CS, IS, or BA with two (2) to 5 (5) yrs of IT and/or business experience, or any equivalent combination of experience, education, and/or training. -The ideal candidate has the above with three (3) to 5 (5) yrs project coordination and previous airline business experience. Thanks & Regard *~** Ranjit kr** ~* *Tel*-*646-688-5053** * MSN, *Y! *- rainjee_net 40 Brunswick Avenue, Suite # 205, Edison, NJ,0881 We are *SourceInfotech Inc*, a nationwide recruiting company. We help our clients with Resource Management and RPO services and international clients. We have successfully contract candidates. Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be removed from our mailing list reply with "REMOVE" in the subject heading and your email address in the body. Include complete address and/or domain/ aliases to be removed. If you still get the emails, please call us at the numbers given above. -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/open-source-erp-crm?hl=en.
