Job ID: 2011-43060
Job Title: ST - Network TA - Contact Center Infrastructure Support
Analyst
Duration: 1 year

Client currently seeks a Contact Center Infrastructure Support Analyst
to join our team in central Illinois.

Skills needed:
•               AT&T Route it
•               Sprint CCT
•               Avaya CMS, AES, and IR experience.
•                    Troubleshooting
•                    Installation
•                    upgrading
•               Ability to navigate Solaris and Linux Unix
•               Understanding of Avaya based contact center adjuncts
and how they integrate with Cisco ICM.
•               Cisco ICM
•               Good understanding of the Cisco UCCE  solution
•               Working knowledge of Cisco CVP,CTIOS, and Support
tools server
•               Ability to work with vendor support teams
•               Ability to work with vendor project teams.
•               Ability to navigate the Systems processes
•               Abili...

Please go here and apply : http://globalitjobs.com/job_view.php?id=42

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