*Sr. Remedy Consultant * *Location: Austin, TX*
*Contract Duration: 6 months* *Title* Sr. Remedy Consultant * * *Skills* Remedy Action Request System, ITSM Suite (Help Desk, Change Management, SLA, Asset Management) , Atrium CMDB 2.0 * * *Location * Austin , TX * * *Job Description* Provide Remedy team management, consulting and development support for Remedy ARS based applications – including ITSM Suite and custom applications * * *Essential Functions* Very good knowledge of Remedy ARS based ITSM Suite. This includes the Helpdesk, SLA, Asset Management, and Change Management modules, Atrium CMDB 2.0 & custom applications based on Remedy ARS as well as integrations with external applications. CMDB Experience is highly desired. Remedy Server Administration– ARS Server Configuration & Patch Management, Email Engine configuration, Distributed Server Option configuration, Log Analysis Remedy Application Enhancements – Ability to modify Action Request System based workflow objects * * *Qualifications* Minimum 4-6 years experience in a position as a Remedy team lead using the Helpdesk, SLA, Asset Management, and Change Management, Atrium CMDB 2.0 modules Understanding of ITIL processes Excellent interpersonal, and communication skills Strong analytic skills Team Management Skills *Thanks & Regards* *SRIDHAR* *609-945-7416* *EZEN Computer Services Inc.* *[email protected]* <[email protected]>* || **[email protected]*<[email protected]> -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/open-source-erp-crm?hl=en.
