*Dear Partners,*


*The following requirement is open with our client.*

*Please send the updated resume to ba...@asciigroup.com*

*Title                                                       : **Siebel
Production Support***

*Location                                               : **Fort Worth,
Texas***

*Duration                                              : 1 year***

*Rate                                                      :** Open***

*Visa Status                                          : Any work Status***

*In-person Interview                          : No***

*Assignment Start Date                      :** ASAP*

*Relevant Experience (Yrs)               :  **8+ Years (minimum)***

*Technical/Functional Skills:*

·         Should have proficiency in Siebel 8

·         Should have very good understanding of Siebel Architecture

·         Techno Managerial experience of minimum 5 years in Siebel Projects

·         Minimum 3 years of Production Support Management experience

·         Able to manage Siebel Production Support with multiple projects

·         Able to manage multi location Tier 2 and Tier 3 Support team

·         Very Good communication and negotiation skills

·         Siebel Techno Managerial

·         Production Support Management

·         Exposure to Airline domain.

* *

*Roles Responsibilities :*

·         Accountable for SLA Management

·         Ensure the overall stability, performance, and quality of the
Siebel

·         Lead Production application issue resolution and system
enhancement development efforts from requirement gathering and analysis
through implementation

·         Prioritize, schedule, assign, and manage the workload of the
Siebel support and development staff

·         Provide functional and technical support and guidance to the
Siebel

·         Liaise with the Help Desk Manager, Technical Leads, Project
Manager, 3rd party vendors and business owners

·         Maintain and ensure compliance to Standard Operating Procedure

·         Metrics Reporting

·         Maintain and communicate status to management

·         Communication Management

·         Risk Management

·         Resource Management



*Please provide me following details: * *Please give us particular time for
interview slots.*

*CONSULTANT DETAILS*

Full Name of the Candidate

Contact Number

Email ID

Availability

Relevant Experience



Skype ID

Interview time slots on today



Interview time slots on tomorrow



Interview time slots on day after



Current Location

Willing to Relocate (yes/no)

Visa Status

Hourly rate on c2c/1099/w2



*If on H1, please provide your employer details as below:*

Company name:

Contact person:

Email id:

Contact #:





*Regards,

Basha
ASCII Group LLC
Ph :   847-666-5089
Fax : (248) 479-5577
ba...@asciigroup.com*

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