Hi

Hope you are doing well.

Please send your consultant resume with contact, rate & availability
information.

Send resumes to *[email protected] || 913-345-9080 Ext: 131*


Title: *Network Admin /Network analyst (cisco)*

Duration :*12+ Months (Long term contract)*

Location : *Bloomington, IL*





*Task Description:*  This request is for a resource that can support our
ICM, CVP and UCCE needs for the Contact Centers and Operations for the UC
deployment.





*Primary Skills needed: *

•        Cisco Customer Voice Portal (CVP)

.        Cisco CVP Studio Experience

•        Cisco Intelligent Contact Management (ICM)

•        Cisco Unified Contact Center Enterprise (UCCE) experience



*Other Skills requested:*

.        Application Scripting & Support

•        TCP/IP networking fundamentals

•        Voice User Interface Design

•        Complex Call Routing Application Design

•        AT&T Route IT application

•        Understand ITIL Principles (Service Management)

•        Experience with moving from Avaya to Cisco

•        Self Directed

•        Team player

•        Ability to work with both technical and non-technical people



*Thanks and Regards*

*Naresh*

*Object Technology Solutions, Inc. (OTSI)*

6363 College Blvd., Suite 310
Overland Park, Kansas 66211

*Tel:  913-345-9080 Ext: 131; Fax: 913-273-0012*

*Email-Id: [email protected]*
[image: Description: Description: cid:[email protected]]

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