Hi

Hope you are doing well.

Please send your consultant resume with contact, rate & availability
information.

Send resumes to *[email protected] || 913-345-9080 Ext: 131*

* *

* *

*Title : BUSINESS ANALYST*

*Location: Bloomington*

*Duration:  Long term - currently till end of 2013 with possibility of
renewal*

*Task Description:*

This position will be a Component Coordinator on the Agency Business
Environment Support (AEBS) team. This component provides technical support
to State Farm Agents and their staff to minimize business interruptions
involving computer software and business applications.

In the capacity of Business Analyst, you will:

Ensure our team adherers to component process, procedures and policy

Implement strategic direction of the component

Analyze workload issues

Assists in resolution of escalated issues

Provide communication between the team and management

Provide technical guidance and mentoring expanding my knowledge



*Desired Skills/Qualities:*

**PLEASE NOTE THIS IS A TEAM LEAD POSITION AND STATE FARM EXPERIENCE IS
HELPFUL.

Ability to work well with others

Ability to adapt and maintain a positive attitude in an ever changing
environment

Organizational skills with emphasis to perform follow-up

Previous help desk experience desired

Excellent customer services skills, focused on service delivery and quality
of work

Strong written and oral communication skills



*Critical Technical Skills:*

Grasping technical concepts quickly and converting them into concepts
understood by the intended audience (customers, technical analysts,
management).

Utilizing interpersonal and negotiation skills daily

Prioritizing workload that will vary greatly each day

Focusing on big picture concepts to understand and navigate through
technical data



Thanks and Regards

*Naresh*

*Object Technology Solutions, Inc. (OTSI)*

6363 College Blvd., Suite 310
Overland Park, Kansas 66211

*Tel:  913-345-9080 Ext: 131; Fax: 913-273-0012*

*Email-Id: [email protected]*

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