*Hi,***

*Please go through the below requirement and send me updated resume of your
consultants with the contact details to **sand...@glomark-llc.com.***

*Title:* SalesForce Business Analyst

*Location *– Milpitas, CA

*Duration*: 6 – 12 Months

*No Of Positions: 5*

*Roles & Responsibilities:*

·         Service Max experienced business analyst (preferably in the
Medical Device Domain).

·         Over 5 years’ Experience on  SFDC service cloud/Service max
implementations.

·         Should be proficient in Requirements Capturing and translating
them into Functional Specifications Participate in business drawing
Processes with respect to SFDC functionality.

·         Participate in Stakeholder Meetings

·         Should have experience in working in an Agile Development model.

·         Should have good understanding of Service Function processes
specifically around Work Order Management, Case and Complaint Management,
Site Installation Management, Field Service Management and Knowledge
Management.

·         Must be creative, innovative and be able to work in a fast-paced
environment with the ability to abstract detail into larger patterns,
familiarity with user-centered analysis and evaluation techniques.

·         Self-Starter who can manage multiple tasks simultaneously with
minimal supervision.

·         Excellent oral, written communication and presentation skills.

·         SFDC/S Max Certified professionals preferred.





Thanks and Regards

Sandeep

Talent Acquisition Team  *Glomark International LLC  *Direct: 908-838-4407
Fax: 908-688-8831 Email: sand...@glomark-llc.com

G-Talk:sandeepglomark   YM: mutyala.hemasandeep



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